What they say about us
I took out a PII policy today. I'm extremely impressed by your customer service. The website is very clear but when I phoned, Chris was a model of helpfulness efficiency and friendliness - so rare with customer service today. He is an asset to your company. Well done! MP
Thanks very much, have been very impressed by your company customer service, excellent and I will refer you to others. Jessica K. - T.I.B.
I am so pleased to have been recommended to you for cover for my new venture and was very impressed with the way I was assisted to go through the application. The patience and dedication of 'Chris' was admirable. I have never done this before, always working for someone else and I believe his approach and professionalism has helped me enormously to overcome some of the initial in trepidation. The website he guided me through was simple and comprehensive and met all my requirements. I wanted to let you know that your 'customer care' is so good that I am immediately recommending it to two fellow professionals who are embarking on similar courses. S.B
I just wanted to let you know about a brilliant customer service experience that I had with your company today. I rang your office with a query I had regarding a policy that I have taken out with Westminster Indeminity Ltd for a new business I have recently started. I spoke to a gentleman called Chris, who was a pleasure to deal with. He was friendly, highly professional and was able to make the changes required to my policy and give me the information I needed to put my mind at rest in a clear and succinct manner. Chris is a credit to your company. With many years experience in both finance and insurance I know that it's all too easy to complain when things go wrong but often first class service goes unrecognised and I really wanted to say thank you and bring this to your attention. Based on this experience, I will certainly be recommending Westminster Insurance Ltd in the future. Anon
I am a fairly new client of Westminster Indemnity and was recommended to them by my professional training body. From day one then I found their website very easy and professional to use and very informative to set up my insurance policy. Speaking to Westminister Indemnity insurance, I was dealt in a very happy and professional manner. I was given clear and accurate information. Chris O Donavan talked me through the policy with a lovely helpful nature and fully understood my perspective of things. I feel very well supported and proud to be insured by Westminister Indemnity and also wanted to say a big thank you! Emily A
I would like to express my sincere thanks to Chris who has really helped me to get my insurance organised. His patience and clear guidance got me through the process. I am of the older generation and needed support. As a front line representative for your company I feel you could not achieve a better member of you organisation. Thank you again, Chris Top Man Avril W.