Terms of Business


Terms of business


Westminster Insurance Limited does not provide financial nor insurance advice.

Westminster Insurance Limited acts as an Insurance Intermediary and has issuing rights provided to us by various insurers. That means we act as agents for various insurers by placing insurance with them as Insurers - and helping you with any subsequent event or alteration to your insurance that we have placed on your behalf.

Westminster Insurance Ltd is NOT an insurer.

We seek to achieve the highest professional standards and operate in accordance with the following Terms of Business.

In respect of on-line trading, Westminster Insurance Limited acts either as set out above using rights afforded to us or as an introducer only to other insurance brokers competent in the area of enquiry. We do not in any circumstance act as Underwriter or Insurer nor do we guarantee or otherwise warrant the solvency of any Underwriter or Insurer.

The major part of these terms of business relate to those circumstances where we act using the rights afforded to us by various insurers. If we are dealing with other matters concerning other types of insurance then we so as introducers. If we act as an introducer then we take no responsibility whatsoever for the advice and service offered by the firm we introduce you to.


"We/us" means Westminster Insurance Limited of Westminster House, 5 Allberry Gardens, Weymouth, DT3 6SQ. Telephone – 01305 839 939 Email – mail@westminster.global

"Client" means the person(s) or company purchasing the Policy through Westminster Insurance Limited.

"Policy" means any insurance policy purchased by the Client using the services of Westminster Insurance Limited.

"Underwriter" means any Underwriter or Insurer selected by us as capable of providing the necessary cover.

"Quotation" means the premium required by Underwriters to cover the risk being proposed, as detailed in either the online application form, or a hard copy proposal form.


1 Policy purchase

  1. The structure of our business is that we are primarily Internet based. All information regarding a quotation, a copy of the policy, definitions and other supporting and explanatory material is provided on the site.
  2. Application and payment is made via the web site. If a Client makes an application and a payment and if for any reason whatsoever a policy is not effected we will refund any payment made for the purpose of the intended policy without delay.
  3. Prior to purchasing a Policy, The Client should obtain a quotation from the web site. This is based upon information provided by the Client. The Client should read the Quotation carefully, as well as the policy, as this will be the basis for the Policy and Westminster Insurance Limited will not be liable for any Client error, omission or misstatement.
  4. Quotations are valid for thirty (30) days only, unless expressly extended by Westminster Insurance Limited.
  5. Each Policy is based on ‘utmost good faith’, therefore the Client must advise the Underwriter of any material fact that may influence them in accepting, rejecting, imposing special terms or renewing the Policy any time prior to commencement of cover or renewal, and whilst the Policy continues. The Client must ensure the information, statements or answers it provides on the Application or Proposal form are accurate and failure to disclose pertinent information, or provide misleading or false statements may lead in the Policy being invalid.
  6. Notwithstanding clause 1.3 Westminster Insurance Limited shall be entitled at any time to reject an order for a Policy whether such order is in compliance with the Quotation or otherwise.
  7. Cover under a Policy is usually effective from the date on which the application is made providing that the payment is made at the same time.

2 Premium

  1. Unless otherwise agreed between the Client and Westminster Insurance Limited the total amount payable for the Policy shall be the Premium provided by Westminster Insurance Limited in the Quotation. The Premium quoted to the Client will include all fees, commission and management charges payable, as well as the Insurance Premium Tax.

3 Payment of Premiums

  1. It is normal practice that premiums are paid via the Internet by credit or debit card at the time of application. We also accept applications where payment is made by cheque. No policy will be issued until the premium is cleared funds received by us. Whilst we seek to maintain the start date of cover to be the application date, this can only occur when the payment is received by us within 14 days of the application date.
  2. Westminster Insurance Limited reserves the right to retain certificates and other Policy documentation until the cleared funds are received into the appropriate Westminster Insurance Limited bank account.
  3. Should the Premium not be paid to Westminster Insurance Limited within the fourteen (14) day payment period, the Policy shall be deemed cancelled ab initio (from inception), unless a premium payment extension period has been expressly agreed between Westminster Insurance Limited and the Client. In the event of no extension being agreed, Underwriters will not cover any losses they may occur within the fourteen (14) day premium payment period.
  4. If paying by credit card, the debit will appear on your credit card statement as "Westminster Insurance Ltd".

4 Claims

  1. In the event of a Client being made aware of a claim or being made aware of a circumstance that may give rise to a claim in the future, the Client must advise Westminster Insurance Limited at its earliest opportunity. Failure to do so may prejudice the Underwriter and as a result, the Underwriter may refuse to meet any losses under the Policy.
  2. In the event of a claim, or circumstance that may give rise to a claim in the future, the Client shall not admit liability nor agree to any course of action without the express agreement and consent of the Underwriter.
  3. In the event of a claim, or circumstance that may give rise to a claim in the future, the Underwriter may, at its discretion, take over the handling of the claim and appoint any professionals it deems suitable to reduce the cost of a claim.

5 Professional Indemnity

  1. Westminster Insurance Limited conforms to the FCA Regulations in respect of Professional Indemnity insurance.
  2. Westminster Insurance Limited shall not be liable to the Client for any indirect or consequential losses or damage, costs, expenses or other claims for consequential compensation whatsoever, which arise out of or in conjunction with the Policy provided to the Client.

6 Policy Assignment

  1. The Client cannot assign or transfer the Policy to another party without the prior written consent of Westminster Insurance Limited.

7 Communications

  1. All communications between Westminster Insurance Limited and the Client must be in writing (which for the purposes of this Policy includes email) and be delivered by hand or sent by first class post or sent by facsimile or electronic transmission: -
    (i) to Westminster Insurance Limited; to its registered office
    (ii) to the Client; to its registered office or any other address the Client has set out in the Proposal or Application form, which forms part of this Policy, or any other address notified by the Client to Westminster Insurance Limited.

8 Complaints

  1. We take pride in providing a high level of service at all times. Similarly, we expect our Clients to conduct themselves in a professional manner and to provide Westminster Insurance Limited with clear and concise instructions. If you have cause to feel unhappy with us in any way please contact, in the first instance, the Office Manager either orally or in writing. Your complaint will be acknowledged within two (2) working days advising of who is dealing with the complaint and indicating when you may expect an answer. Westminster Insurance Limited will provide a formal written response within twenty (20) working days from receipt of the original complaint. If a complaint cannot be resolved within this timescale, Westminster Insurance Limited will write to you with an explanation and the likely timescale involved.
  2. Should the Client believe the matter has not been resolved to its satisfaction, Westminster Insurance Limited will advise of any further redress available to the Client.

9 Confidentiality

  1. All information supplied by the Client to Westminster Insurance Limited will be treated as private and confidential, and will not be disclosed to any other parties without your consent, subject to clause 9.2.
  2. 9.2 We will only use and disclose the information provided by the Client in obtaining quotations and arranging and administering your Policy with Underwriters.
  3. We may use information we hold about the Client to provide the Client with details of other products or services Westminster Insurance Limited feels may be of benefit to you. If you do not wish to receive such information, please let us know.
  4. The provisions of this clause shall survive termination of the Policy for any reason.

10 General

  1. If any provision under these Terms of Business is found by any court, tribunal or administrative body of competent jurisdiction to be wholly or partially illegal, invalid, void, voidable, unenforceable or unreasonable it shall to the extent of such illegality, invalidity, voidness, voidability, unenforceability or unreasonableness be deemed severable and the remaining provisions of the Terms of Business shall continue in full force and effect.
  2. Failure or delay by Westminster Insurance Limited in enforcing or partially enforcing any provision of these Terms of Business will not be construed as a waiver of any of its rights under the Terms of Business.
  3. Unless otherwise agreed, no terms of this agreement are enforceable under the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party to it.
  4. These Terms of Business shall be governed by and construed in accordance with English law and both parties submit to the exclusive rights of the English courts.

11 Data Protection

  1. Each party shall comply with all appropriate data protection legislation and principles, including but not limited to the data Protection Act 1998 (as amended) in relation to personal data controlled or processed by it.